LANGUAGE_____________________

- English
- French
CONTACT_______________________
Montreal, Quebec

A B O U T  M E_____________________________________________________

I am a dedicated and detail-oriented professional with over 20 years of experience in large corporate environments. My expertise spans a wide array of areas, including Perforce, project deployments, front-end and back-end troubleshooting, server management, incident management, and best practices in security. I possess a solid understanding of ITIL and SOX compliance, and I am passionate about leveraging these skills to drive success in my work.

I am committed to staying current with the latest technologies and advancements in the IT field. In addition to my professional pursuits, I enjoy building custom computers, designing graphics using Photoshop and HTML5, and creating music for movies and gaming on electronic synthesizers. My diverse interests and talents enable me to bring a unique perspective to my work and collaborate effectively as a team player.

E X P E R I E N C E_____________________________________________________
WarnerBro Games Montreal  | Senior administrator

- Supporting 200+ Windows & Linux servers
- Administration of Perforce backend (Linux Redhat)
- Application deployments & project
- Active directory management
- Front-end client & back-end server Windows troubleshooting
- SolarWinds and infra monitoring solutions (40-hour training certified by LOOP1)
- Jira Support tickets
- Documentation expert in confluence
- Many, many other tasks and roles
- On-call 1 week out of the month rotation.
Ubisoft Montreal | Senior administrator

- Supporting over 300+ Servers in large corporate network
- Managing in-house applications for internal/external clients.
- Supporting development teams
- Firewall access /VPN troubleshooting for 3rd parties
- Building and managing Microsoft Servers 2008-2019+
- Windows workstation / server configurations
- Zabbix monitoring of services, web calls & IIS
- OpenStack & Cloud management
- Active directory management
- Service now, JIRA ticketing
- basic Perforce front-end support
- Basic knowledge of Chef / Knife
- Website development & IIS application deployments.
- Creation of detailed procedure documentation & deployment guides
- Management of department budgets
- On-call 1 week out of the month rotation.)
(CSC) Pratt & Whitney Canada | Level 3 administrator

- Advanced Level 3 support for tickets and VIPs
- Management of 80 + servers
- Setup of custom workstations
- Windows server IIS specialist for applications & websites
- Corporate digital FAX system management (Genifax)
- Active directory management
- Incident management and escalations
- Group trainer
- Project management
- Incident management and escalations
- Creation of detailed procedure documentation & deployment guides
- UTC best practice guide lines
- 24\7 on call support for all major issues
(CSC) Pratt & Whitney Canada | Help desk analyst

- Internal technical support for 4000+ employees & clients world wide
- Password resets
- Command center day\night support (monitor servers)
- Lotus Notes & Outlook setups for clients
- Ticketing in Remedy and service-now
- Group trainer

CSC | Eaton, Nissan help desk

- Internal/external technical support for Windows workstations,
- Server management & AS400
- VPN support
- Password resets
- Group trainer
Concordia University PC store| Pc system repair

- Repair computer systems on campus
G.E.D. High School Diploma

- Macdonald-Cartier High School | Saint-hubert, class of 2003
- High-school diploma from Centennial Regional High School | Greenfield Park